Careers

Prestige Hotels and Resorts is one of BC’s finest family-owned chain of resorts, hotels and inns. With a passion for excellence and an uncompromising commitment to superior service, we invite visitors to experience beautiful British Columbia complemented by our unique brand of hospitality. Located throughout the Interior of BC, Northern BC, and on Vancouver Island, each resort, hotel, and inn offers the opportunity for a truly unique regional experience.

Lead, teach, coach and inspire – is this you?

The Assistant General Manager represents Prestige Harbourfront Resort Salmon Arm through excellence in guest service. Together with the General Manager, the AGM is responsible for the effective and efficient operation of the hotel team in both housekeeping and front desk.

A career with Prestige Hotels & Resorts opens up new professional and personal growth opportunities. Our brand is an innovative, forward-thinking leader in hospitality. Prestige Hotels & Resorts operates 15 properties and affiliated businesses. As a family-owned chain, we continue to develop a culture that provides a motivating and rewarding environment in which employees and the business can thrive.
 

Scope of Responsibility:
The Assistant General Manager works in conjunction with the General Manager in support of the leadership functions of the hotel. The Assistant General Manager will specifically perform the following tasks to the highest standards:

• Consistently offer professional, friendly and engaging service
• Ensure guest satisfaction levels and standards of quality of service in addition to actively developing and implementing new systems and standards
• Handle guest comments and complaints, ensuring guests needs are met or exceeded
• Participate in interviewing and recruiting of all departments
• Ensure efficient training and development of personnel
• Give effective support to staff
• Organize, coordinate, and conduct regular training sessions
• Responsible for development and performance management of personnel
• Coordinate and communicate information pertinent to other departments to ensure the highest level of guest service
• Knowledge of emergency procedures, knowledge of general crisis procedures, and keeping health and safety in the forefront
• Ensure that all controls are in place and are adhered to (i.e., rates, market codes, etc.)
• Coordinate preparations for incoming conventions, groups, and tours as well as all pre-arrivals, including blocking of rooms, convention resumes, special requirements, and departure activities
• Maintain and submit to the General Manager approved staffing schedules on a weekly basis
• Assist General Manager with facility maintenance planning
• Ensure Prestige policies and procedures are known, followed, and enforced; promote the philosophy of empowerment within guidelines
• All other duties as assigned
   

Required Experience, Skills and Qualifications:

• Hotel experience required, with a minimum of 2 years in a supervisory role
• Post-Secondary Education in Hotel or Business management considered an asset
• Strong leadership skills
• Must be legally entitled to work in Canada
   

Compensation:

• Competitive annual salary based on your experience (starting at $40,000 per year)
• Restaurant, Hotel and Spa discounts
• Medical and Dental Benefits

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.
 

Apply:
To apply on this exciting opportunity, please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form. You can also e-mail your resume and application in confidence to: [email protected].

We would like to thank all interested applicants, please note that only those selected for the interview process will be contacted.

Join our team of great people!

Prestige Beach House Kelowna is looking for a Part-Time, Permanent Night Auditor for Saturday and Sunday nights, and occasional vacation replacement.

The Night Auditor is a key member of the Guest Services Team; responsible for the overnight operations of the hotel, from 11 pm to 7 am and will be verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services, and security.

The successful candidate will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.

Qualifications

• Excellent communication skills
• Customer service experience is required
• Accounting or administration experience is an asset
• Able to work from 11 pm to 7 am, Saturdays and Sundays
• Must be legally entitled to work in Canada.

Why it is great to work at Prestige Hotels and Resorts:

• Competitive hourly wage dependent on experience (starting at $15.00 per hour)
• Restaurant and Hotel discounts

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

You are a Hard Worker, but Like Having Fun?

Join the Prestige Lakeside Resort Nelson Housekeeping Team as a Room Attendant and provide a great experience for our guests by ensuring guest rooms and public areas are clean and properly presented.

Qualifications:

• Must like to have fun at work!
• A positive team player attitude and a strong willingness to learn
• Prior housekeeping experience is an asset but NOT required
• Neat and tidy appearance as this position deals with the public
• Must be legally entitled to work in Canada

Why it is great to work at Prestige Hotels and Resorts:

• Competitive hourly wage based on your experience (from $14.00 to $15.00 per hour)
• Working with a team that constantly strives to maintain a strong culture of family values that are focused on the principles of hard work, passion and kindness
• Restaurant and Hotel discounts
• Prestige Benefits package

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Job Types: Full-time, Permanent

Join our team of Great People!

Prestige Lakeside Resort Nelson is looking for a permanent part-time, Night Auditor / Front Desk Agent. Minimum 16 hours per week. Extra hours will be available for the right candidate who is willing to cross train in other areas.

The Night Auditor is a key member of the Guest Services Team, responsible for the overnight operations of the resort from 11 pm to 7 am and will be verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services.

The successful candidate will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.

Qualifications:

• Excellent communication skills
• Customer service experience is required
• Accounting or administration experience is an asset
• Able to work from 11 pm to 7 am
• Must be legally entitled to work in Canada.

Compensation:

• Competitive hourly wage based on your experience (from $14.00 to $15.00)
• Restaurant and Hotel discounts

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Love where you work!

Job Types: Part-time, Permanent

Join our team of Great People!

We are looking for an amazing night owl!

The successful candidate will be responsible for the front desk as well as resort guests during the hours of 11 p.m. and 7 a.m. The Night Auditor is a key member of the Guest Services Team; responsible for the overnight operations of the resort, verifying the accuracy of guest accounts, balancing charges and revenues, as well as assisting with all aspects of guest services. The successful candidate will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.

What you will do:

• Answer all in-coming phone calls in a professional manner according to company standards
• Provide information on resort facilities and services
• Provide general information on points of interest in the area and services in the community
• Understand basic accounting principles including debit and credit transactions
• Post nightly room rate and tax to guest rooms
• Process wake-up calls
• Balance the daily transactions to Property Management System
• Prepare selected reports for accounting and management
• Complete night audit process, including system shutdown, computer back-up, and system maintenance
• Process group and guest departures, calculate charges and receive payment
• Follow emergency and safety procedures
• Provide security to ensure guest and property safety at night
• Additional duties as assigned

What you will bring: 

• Excellent communication skills
• No Night Audit experience required
• Customer service experience is required
• Accounting or administration experience is an asset
• Must be able to work overnight shifts from 11 pm to 7 am
• Must be legally entitled to work in Canada

Why it is great to work at Prestige Hotels and Resorts:

• Competitive hourly wage based on experience (starting at $15 per hour)
• Restaurant and Hotel discounts
• Free gym membership at Fitness Center
• Prestige Benefits package

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Job Types: Full-time, Permanent

Join our team of Great People!

Prestige Oceanfront Resort Sooke is looking for a full-time permanent Guest Service Agent.

We can offer a flexible schedule, weekdays or weekends with plenty of opportunity to enjoy all the fantastic outdoor activities that Sooke has to offer. This is an excellent opportunity for an energetic, self-motivated, team player, ideally with Front Desk experience. The successful candidate will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.

Qualifications:

• Excellent communication and customer service skills
• Front desk experience is preferred, but will train the right person
• Level 1 First Aid required or be willing to complete
• Must live in Sooke BC - No Commute
• Must be legally entitled to work in Canada

Why it is great to work at Prestige Hotels and Resorts:

• Competitive hourly wage based on your experience (starting at $15.00 per hour)
• Restaurant and Hotel discounts
• Prestige Benefits package

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Job Types: Full-time, Permanent

Strong Customer Service Skills?

Join the Prestige Oceanfront Resort Sooke Housekeeping Team as a Room Attendant and provide a great experience for our guests by ensuring guest rooms and public areas are clean and properly presented.

Qualifications:

• Must like to have fun at work!
• A positive team player attitude and a strong willingness to learn
• Prior housekeeping experience is an asset but NOT required
• Neat and tidy appearance as this position deals with the public
• Flexible Schedule
• Must live in Sooke – No Commute
• Must be legally entitled to work in Canada

Why it is great to work at Prestige Hotels and Resorts:

• Competitive hourly wage based on your experience
• Restaurant and Hotel discounts
• Prestige Benefits package

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Love where you work!

Job Types: Full-time, Part-time

Salary: $14.50 to $15.50 /hour

Prestige Harbourfront Resort is looking for permanent, full-time Front Desk Agents.

We can offer a flexible schedule, weekdays or weekends with plenty of opportunity to enjoy all the fantastic outdoor activities that Salmon Arm has to offer.

This is an excellent opportunity for an energetic, self-motivated, team player, ideally with Front Desk experience. The successful candidate will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.

Qualifications:

• Excellent communication and customer service skills
• Front desk experience is preferred, but will train the right person
• Level 1 First Aid required or be willing to complete
• Must be legally entitled to work in Canada

Compensation:

• Competitive hourly wage based on your experience
• Restaurant and Hotel discounts
• Prestige Benefits package

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Join the Prestige Mountain Resort Rossland Housekeeping Team as a Housekeeping Assistant / Bell Person and provide a great experience for our guests by ensuring guest rooms and public areas are clean and properly presented.

Ideal for high school students and those looking for their first job!

Housekeeping Assistants Enjoy:

• A very flexible working schedule
• Short shifts
• All training provided
• Minimum wage assurance 

 What you will do:

• Assist Housekeeping staff
• Assist with maintenance of landscaping and cleanliness of outdoor areas
• Ensure security of guest rooms and privacy of guests
• Assist guests with luggage

 Your qualifications:

• Must like to have fun at work!
• A positive attitude with a willingness to learn
• No experience required!
• Must be able to understand both oral and written instructions in English
• Neat and tidy appearance as this position deals with the public
• Must be legally entitled to work in Canada

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Love where you work!

Job Types: Part-time, Permanent

Join the Prestige Mountain Resort Rossland Housekeeping Team as a Room Attendant and provide a great experience for our guests by ensuring guest rooms and public areas are clean and properly presented. Flexible schedule – week days or weekends allow you plenty of opportunity to enjoy all of Rossland’s fantastic outdoor activities. Year-round position is available for the right candidate.

Qualifications:

• Must like to have fun at work!
• A positive team player attitude and a strong willingness to learn
• Prior housekeeping experience is an asset but NOT required
• Neat and tidy appearance as this position deals with the public
• Must be legally entitled to work in Canada

Compensation:

• Competitive hourly wage based on your experience
• Restaurant and Hotel discounts
• Prestige Benefits package

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Love where you work!

Job Types: Full-time, Permanent

Join our team of Great People!

Prestige Mountain Resort Rossland is looking for Permanent, Part-Time Guest Services Agent.

We can offer a Flexible schedule, weekdays or weekends with plenty of opportunity to enjoy all the fantastic outdoor activities that Rossland has to offer.

This is an excellent opportunity for an energetic, self-motivated, team player, ideally with Front Desk experience. The successful candidate will have a professional appearance and demeanor and be able to deal with a wide variety of people and situations.

Qualifications:

• Excellent communication and customer service skills
• Front desk experience is preferred, but will train the right person
• Level 1 First Aid required or be willing to complete
• Must be legally entitled to work in Canada

Compensation:

• Competitive hourly wage based on your experience
• Restaurant and Hotel discounts
• Prestige Benefits package

Please complete your application process by filling out our online application form at: https://www.prestigehotelsandresorts.com/application-form/

There are always opportunities to expand a career with Prestige Hotels & Resorts. We are 15 properties strong and are always looking for great leaders to join our team.

Job Types: Part-time, Permanent