Prestige In Balance Prestige Hotels & Resorts

Prestige Hotels & Resorts has come a long way from its humble beginnings. Now with a portfolio of seventeen properties, Prestige Hotels & Resorts can be found in the Thompson Okanagan, Kootenay Rockies, Northern BC, and Greater Victoria regions. Based in Kelowna, British Columbia, Prestige Hotels & Resorts is a young, progressive, family-owned and operated chain of hotels and resorts with a dedication to the true spirit of hospitality.

Through ethical staffing practices, inclusive guest environments, environmentally conscious business practices, active participation in local charities, and more, Prestige aims to operate a sustainable tourism business. We believe in supporting the wellbeing and growth of individuals and the community, and engaging in effective environmental practices that will allow our beautiful communities to stay healthy and prosperous well into the future.  Through these practices, we can continue to welcome guests to experience all that British Columbia has to offer for many years to come.

Prestige In Balance refers to our Corporate Sustainability Programme and is outlined below.

Prestige Practices

Prestige In BalancePrestige In Balance

All Prestige properties are Sustainable Tourism 2030 certified; with the majority of properties having achieved Silver status. This certification measures our success in meeting a wide range of sustainability criteria and indicators that are aligned with the UN World Tourism Organization and the Global Sustainable Tourism Council. To learn more about Sustainable Tourism 2030, please visit their websites.

The rigorous certification process is conducted bi-yearly, requiring us to maintain and increase our high sustainability standards year over year. We are continually working to integrate environmental practices and sustainability principles into our daily operations at each hotel and resort with a specific focus on the areas of:

  • Waste Reduction
  • Energy Efficiency
  • Water Conservation
  • Sustainability Education
  • Healthy Environments

Fresh air is vital for the mind, body and spirit. In keeping with the commitment to provide a healthy environment for our guests and employees, all Prestige Hotels & Resorts are 100% smoke free properties.

At Prestige Hotels & Resorts, our guests’ comfort and experience are our top priority. That is why we are diligent in offering the ultimate luxury experience while providing opportunities for our guests to get involved with our sustainability initiatives. Below you can find ways to enjoy a more sustainable experience during your stay with us.

To learn how you can Go Green and opt-out of housekeeping services in exchange for Prestige Rewards or a dining credit while staying with Prestige Hotels & Resorts, click here.

Prestige Communities

Prestige Hotels & Resorts is dedicated to making a difference in the lives of the people we touch every day. Building relationships with businesses, supporting local industry, donating to local charitable organizations and supporting practices that have a positive environmental impact are just some of the things that make our employees proud to be part of the Prestige team. We are pleased to be active members in the cities and towns we are in and strive to help make each community a place where our partners and guests can live, work, and play. 

Prestige Hotels & Resorts is committed to offering a warm and welcoming environment for guests of all ages, genders, sexual orientations, religions, and cultural backgrounds.

We are proud to be the founding organization behind JoeAnna's House in Kelowna. Click here to read the full story on how Prestige helped get this amazing home built. 

For donation inquiries for organizations based in one of our 17 communities, please reach out to [email protected] with details of your event and/or request to see if you are eligible for gift certificates for a complimentary night stay. Please expect a response time within 5 days.

Prestige People

Prestige Hotels & Resorts is devoted to hiring energetic and enthusiastic individuals who are passionate about customer service and enhancing the true spirit of hospitality. We aim to motivate and care for our employees by providing thorough training, safe and healthy working environments, and unique opportunities for advancement, as well as a sense of belonging to the Prestige Hotels & Resorts family.

Prestige Hotels & Resorts is committed to following The Employment Standards Act and the Human Rights Code as outlined by the government of British Columbia. For more information on these standards the links to the government websites are here:

Prestige Plans

Prestige is committed to the continual hard work and growth in our sustainability efforts. While sustainability is a moving target, we believe it is our responsibility to work towards a more sustainable future. That is why we have created a five-year plan to outline our goals as we move forward.


What Guests Can Do

  Here is a list of ways for you to help the environment during your stay with us:

  • Turn up the temperature in warm weather and down in cool weather.   The average warm weather thermostat temperature is 25 degrees Celsius (78 degrees Fahrenheit).  The average cool weather thermostat temperature is 20 degrees Celsius (68 degrees Fahrenheit).  If you are leaving your room for a period of time, consider adjusting the room’s temperature to reduce the cooling or heating impact.
  • Avoid using the heating/air conditioning units with the windows open.  If the windows are open, the furnace and air conditioner are working overtime, thus using more energy.  Turn the thermostat off and enjoy the fresh air with the window open.
  • Turn off the water.  When you are brushing your teeth, washing your face, etc., turn off the faucet.  Turning the faucet off while brushing saves 50 gallons of water per week per person!
  • Unplug electronics.  You can save a lot of energy if you pull out those plugs; appliances constantly draw energy while plugged in.
  • Turn off the lights.  When not in your room, you are encouraged to turn off the lights.  Also, take advantage of opening your curtains and enjoying natural light through the large windows.  Turning off the lights can reduce 30% of your energy usage.
  • Take a shower. A 10-minute shower uses 20 gallons of water while the average bath uses 35-50 gallons.
  • Take your amenities. You are encouraged to take with you, any unused portions of the soap, shampoos, etc. for use at home.
  • Use the stairs. When possible, use the stairs instead of the elevator; it’s good for your health and the health of the environment.
  • Use the recycling bin.  Every room has garbage bins and a recycling bin. All cardboard, bottles and other recyclables can be placed in the bin for collection.
  • To use a towel more than once, hang it up.  To get a new towel, just place the old one in the tub.  If you would like fresh linens, place the card on the bed; but if you choose to use the same linens just leave the card on the side table and the bed will be made up beautifully with existing linens. 
  • Buy local.  Check with the front desk for information on local shops and markets.  Buying local and organic saves transportation and fuel costs and supports this beautiful community.


For more information on our sustainability initiatives or to make any suggestions for our sustainability efforts, please contact us at [email protected].