COVID-19 UPDATE

Please note: BC’s Public Health Order now requires masks to be worn in all indoor public spaces by everyone over the age of 12.

In addition, effective September 13, proof of at least one dose of the COVID-19 vaccination will be required to gain access to many public events, services, and businesses. By October 24, proof of being fully-vaccinated will be required. This will be in effect for BC residents and anyone visiting from outside the province over the age of 12, and no exceptions are allowed for any reason.

Hotels are deemed an essential service and therefore, guests of Prestige do not need to demonstrate proof of vaccination to stay with us. However, proof of vaccine will required at:

  • All sit-down restaurants, lounges and cafes located in our hotels (indoor and patio dining). Proof of vaccine will not be required for breakfast rooms, ‘grab and go’ facilities, or when getting take-out.
  • Prestige hotel locations with Athletic Centres that accept public memberships (Sooke, Radium, Cranbrook, Salmon Arm). Proof of vaccination will be required by hotel guests and membership holders. All other Prestige locations with fitness rooms will not require proof of vaccination.
  • Meeting rooms hosting events with more than 50 people in attendance.

Proof of vaccination will not be required for use of our pool facilities in any of our properties.

Prestige takes the health and safety of our guests extremely seriously and we will cooperate with the PHO as we are required to do so by law. We ask that you please treat our staff with kindness as they enforce the proof of vaccination orders.

For more information on the Government of BC’s proof of vaccination requirements, and to learn more about what is required or to sign-up for your proof of vaccination card, visit this website: https://www2.gov.bc.ca/vaccinecard.html

Please also be aware that regional restrictions regarding gathering and dining group sizes may also be in effect in some Prestige communities. Please consult the BC Government’s website prior to arriving.


Go Green Program

go green logo

Prestige Hotels & Resorts prides itself on being an eco-friendly hotel chain and doing what we can to lessen our impact on the environment. That is why we are proud to have the Go Green program, an initiative to invite guests to forgo housekeeping services during their stay with us.

During the COVID-19 pandemic, we are working diligently to reduce contact between our staff and our guests as much as possible. By opting into the Go Green program during your stay, you will help us further reduce the risk of exposure.

If you’re staying two or more nights, you can choose to “Go Green” and forego your daily housekeeping services. For doing so, various incentives are offered (and vary per property) including a $10 restaurant voucher or 1,000 bonus Prestige Rewards points per day of participation. To opt-in to the Go Green program, simply talk to the Guest Services Agent at the front desk of any Prestige property. They will be happy to provide more details about the program and answer any questions that you may have. You can choose to opt back in to receive housekeeping services at any time during your stay.  

This reduction in housekeeping demand will not only reduce contact between our staff and your belongings, but it also helps offset our daily water, power, and detergent usage, thus reducing our environmental impact.

If you do choose to have your guestroom serviced during your stay, please note that we’ve recently added COVID-19 protocols to our room servicing procedures, including:

  • Guests must leave their guestroom while it is being serviced by our room attendants
  • Guests must clear away all belongings from surfaces so we can clean the room effectively and without needing to touch personal items
  • Upon leaving the guestroom for it to be cleaned, guests will be asked to open a window and turn on the fan to aid with air exchange
  • Guests are asked to bag and tie up their garbage to limit exposure to our staff

 

Thank you for choosing to Go Green during your stay with us.