COVID-19 UPDATE

Please note: BC’s Public Health Order now requires masks to be worn in all indoor public spaces by everyone over the age of 12.

In addition, effective September 13, proof of at least one dose of the COVID-19 vaccination will be required to gain access to many public events, services, and businesses. By October 24, proof of being fully-vaccinated will be required. This will be in effect for BC residents and anyone visiting from outside the province over the age of 12, and no exceptions are allowed for any reason.

Hotels are deemed an essential service and therefore, guests of Prestige do not need to demonstrate proof of vaccination to stay with us. However, proof of vaccine will required at:

  • All sit-down restaurants, lounges and cafes located in our hotels (indoor and patio dining). Proof of vaccine will not be required for breakfast rooms, ‘grab and go’ facilities, or when getting take-out.
  • Prestige hotel locations with Athletic Centres that accept public memberships (Sooke, Radium, Cranbrook, Salmon Arm). Proof of vaccination will be required by hotel guests and membership holders. All other Prestige locations with fitness rooms will not require proof of vaccination.
  • Meeting rooms hosting events with more than 50 people in attendance.

Proof of vaccination will not be required for use of our pool facilities in any of our properties.

Prestige takes the health and safety of our guests extremely seriously and we will cooperate with the PHO as we are required to do so by law. We ask that you please treat our staff with kindness as they enforce the proof of vaccination orders.

For more information on the Government of BC’s proof of vaccination requirements, and to learn more about what is required or to sign-up for your proof of vaccination card, visit this website: https://www2.gov.bc.ca/vaccinecard.html

Please also be aware that regional restrictions regarding gathering and dining group sizes may also be in effect in some Prestige communities. Please consult the BC Government’s website prior to arriving.


Dog Friendly

At Prestige Hotels & Resorts we understand that including four-legged family members in your travels is important. We are proud to say that our locations are dog-friendly and your furry friends will receive the same exceptional service we deliver to our human guests. Your dog can enjoy a restful sleep in a comfortable bed of their own. Other necessities are available including food and water dishes as well as complimentary plastic waste bags. 

Prestige properties have a limited number of specific rooms designated as dog-friendly, and they may not always be available. Therefore, we require that all guests traveling with dogs call the hotel directly to ensure that a dog-friendly room is available on your travel date. We may not be able to accommodate reservations made by guests who do not pre-book a dog-friendly room prior to arrival. If a guest is found to have brought a dog or another animal into a non-designated room without our consent, we reserve the right to fine that guest or ask the guest to leave. 

Please also note the following restrictions:

  • A maximum of two dogs per guestroom is permitted. 
  • Fees apply and vary per property
  • Properties may each have a different size/weight restriction for the dogs they welcome. Please contact your preferred hotel directly to inquire about the maximum size of dogs allowed at their location.
  • For the safety of the animal and comfort of other guests, dogs must not be left in the room unattended.
  • Dogs are not permitted in common areas of the property, with the exception of service animals.  

** Please contact your preferred location directly for applicable fees and reservations. Please note, dog-friendly rooms are limited and are based on availability. Our Guest Services team can provide information on local groomers, dog parks, and veterinary services as requested.