Guest Directory
Dear Guest
Welcome to the Prestige Vernon Hotel in the beautiful community of Vernon.
We are delighted that you chose to stay with us. Our courteous and friendly staff look forward to taking care of you and ensuring that your stay with us is relaxing and pleasant, so don’t hesitate to let us know if there is anything we can do to make your visit a memorable one.
This guest directory is here to help you get oriented, with information on hotel amenities, available services, and local highlights to support your time in Vernon.
Prestige Vernon Hotel
Your Room
Kettles & Microwaves – Available upon request at the front desk. Limited quantities and subject to availability.
In-Room Coffee Makers – Located on dresser unit. Please allow several minutes for machine to reheat between cups brewed.
Playpens – Available upon request at the front desk. Limited quantities and subject to availability.
Guest Services – including wake-up service and general inquiries – Dial 0
Room to Room – Dial room #
Message waiting – to retrieve a message when a light is flashing on your phone – dial 70
Eligible guests staying two or more nights may choose to opt out of daily housekeeping through our Go Green program. In return, participants receive either 1,000 Prestige Rewards points or a $10 dining credit, which may vary by location.
By participating, you help reduce water, energy, and detergent use, supporting our sustainability efforts. For questions or to enroll, please contact Guest Services by dialling 0. Prestige Rewards enrollment details are available in this guest directory.
Prestige Vernon Hotel
Hotel Amenities
Concierge Services and bike, sporting equipment and board game rentals – Contact Guest Services to borrow our complimentary sporting equipment and board games or inquire about local attractions, tours and restaurants.
Conventions, Meetings and Special Events – Convention & Sales Manager dial 301
Business Centre – Located in the hotel lobby.
Fitness Centre – Must be 19 or older. Fitness Centre is open from 7 am – 10 pm daily.
Ice – Located on the main level near the lobby and in the convention centre lobby.
Soft Drink Vending Machines – Located on the main level near the lobby. Please note: our machines do not take cash, only card.
Snack Vending Machine – Located on the 2nd floor by the outer patio. Please note: our machines do not take cash, only card.
Sundeck – Located on the 2nd floor of the hotel. Available during the summer months 9 am – 9 pm. Guests under 16 years of age must be accompanied by an adult. No alcohol, and no smoking permitted.
Electric Car Chargers – Tesla and Universal car chargers have been installed at the resort, located in the parking lot. For hotel guest use only.
Self-Serve Laundry – Machines are located near the lobby area. Loonie-operated washer and dryer, please note that the front desk has limited change. The front desk is happy to provide change, and detergent is available for a fee.
Valet Laundry – Minimum 24 hour return service. Contact Guest Services prior to 9 am. Valet laundry bag and sheet are hanging in the closet.
Swimming Pool – Our indoor swimming pool and hot tub are located on the ground level. For your safety, please observe posted regulations. Children under 7 years must be supervised within arm’s reach at all times by a responsible person of at least 16 years old. Pool towels are available in the pool area. The swimming pool area is unsupervised. Pool is open from 8 am – 10 pm daily.
Games Room – We’re thrilled to announce that our brand-new Games Room is officially open from 10 a.m. to 8 p.m. daily. Cost of 50 cents per game. Dive into fun with two stand-up arcades and two sit-down arcade tables. Foosball is available to play for $1 per game. Bring your own game console to connect to our TV for a more personalized gaming experience. Please note that no food or drink is allowed in the Games Room, and children must be supervised by an adult.
Security – For the safety of our guests and employees, the hotel uses security cameras in public areas. The security cameras are not monitored by personnel. Access to recordings is restricted and managed in accordance with privacy standards. Please remove all valuables from your vehicle, including bikes. As our parking lots are accessible to the general public, we cannot be held responsible for stolen items.
Prestige Vernon Hotel
Restaurants & Other Services
Bourbon Street Bar and Grill – Dial 305 for reservations or room service (website below)
Prestige Vernon Hotel
Let’s Talk Vernon
Vernon is a vibrant Okanagan community known as the Trails Capital of BC, offering visitors a blend of outdoor adventure, local history, and family-friendly attractions. With easy access to both Kalamalka Lake and Okanagan Lake, the area is a popular destination for hiking, cycling, paddling, and exploring the outdoors. Visitors can step back in time at Historic O’Keefe Ranch, discover hands-on exhibits at the Okanagan Science Centre, or explore the shops, restaurants, wineries, and orchards that make Vernon a favourite Okanagan getaway.
Downtown Vernon
Downtown Vernon, with all its shops, restaurants and cafes, is just a 6 minute drive from the Hotel.
Okanagan Science Centre
The Okanagan Science Centre is a 8 minute drive from the Hotel. Fun for the whole family, the Okanagan Science Centre has hands on education, with a variety of displays ranging from dinosaurs to engineering!
Kin Beach (Okanagan Lake)
Kin Beach is a 13 minute drive from the Hotel. Soak up the sun and enjoy a refreshing dip in Okanagan Lake.
Kal Beach (Kalamalka Lake)
Kal Beach is a 12 minute drive from the Hotel. Enjoy the turquoise waters of Kalamalka Lake, a great lake for swimming, paddle boarding, or just relaxing on the beach.
Davison Orchards
Davison Orchards is a 9 minute drive from the Hotel. Davison Orchards is a beloved family-run destination that has been welcoming visitors for generations. Known for its fresh produce, orchard tours, country market, and scenic views of the Okanagan Valley, it’s a great place to experience local agriculture.
Historic O’Keefe Ranch
The Historic O’Keefe Ranch is a 11 minute drive from the Hotel. Established in 1867, this living heritage site features original buildings, costumed interpreters, and exhibits that bring the region’s ranching and pioneer history to life in an engaging, family-friendly setting.
Explore the Outdoors
Known as the Trails Capital of BC, Vernon is an outdoor enthusiast’s playground with hundreds of kilometres of trails for hiking, biking, and exploring. Cast a line in one of the region’s many lakes, spend a day on the water, or head to nearby SilverStar Mountain Resort for year-round adventure, from skiing and snowboarding in winter to hiking and mountain biking in summer.
Learn More
Use the links below to discover attractions, trails, events, and seasonal activities throughout the community.
Prestige Vernon Hotel
Join Prestige Rewards
We want to reward you for your loyalty!
With Prestige Rewards, you can earn free hotel stays, shopping and dining gift cards, and more. You will earn 10 points for every dollar* you spend on your hotel room, making every stay more rewarding.
Prestige Vernon Hotel
Sustainability
All Prestige Hotels & Resorts are Sustainable Tourism 2030 certified, demonstrating our ongoing commitment to responsible hospitality. We focus on waste reduction, energy efficiency, water conservation, sustainability education, and healthy environments across our properties.
All Prestige properties are 100 percent smoke free, supporting clean air and guest wellbeing. We aim to balance comfort and quality with thoughtful, sustainable practices throughout your stay.
Prestige Vernon Hotel
Frequently Asked Questions
- When is checkout time?
11 am. Contact Guest Services by 10 am if you wish to stay an additional night or extend your checkout time. All checkouts after 11 am are subject to an additional charge.
- What if I wish to have privacy during my stay?
While we are pleased to accommodate your request for privacy during your stay, for your safety and comfort, it is our policy to check each guestroom once every 24 hours. Should you wish to have privacy, please turn on your indicator and contact Guest Services to inform us of a more convenient time to service your room.
- Can I digitally tip housekeeping?
Yes, you can! While it’s totally optional, we understand that many of our guests like tipping our housekeeping staff directly and now you can do it digitally!
- Can I have visitors in my room?
In the interest of all registered guests, parties are not permitted in guestrooms, and maximum room capacities must be followed at all times (max of two adults for every one bed in the guest room). Non-registered guests are not permitted in guestrooms after 10 pm.
- Is there free WiFi?
Complimentary standard internet access is available in each guestroom. For assistance from our front desk team, please call 0. (If you experience technical difficulty at any time with the wireless connection, please call the 24-hour hotline at 1-888-865-6364)
- Is my room non-smoking?
We are pleased to provide a smoke-free environment. A minimum $300 per incident cleaning fee will be applied to your account for smoking in your guestroom(s), guest balcony(s), anywhere inside the building, or in contravention of the BC Tobacco Control Act – Section 2.3 (1)b which specifies that a person cannot hold lighted tobacco or be smoking tobacco or other substances (cannabis, vapes, or other inhalants) within 6 meters of a doorway, window, or intake vent. The fee will be used to restore the room to the original quality level.
- Does my room have a smoke or CO detector?
Yes, your room is equipped with alarms for smoke and carbon monoxide. Should either alarm sound, evacuate your room immediately. Please review the safety card in the top drawer of the bedside table or by clicking the link below.
- Does the Prestige Vernon Hotel allow dogs?
For guests with furry friends, we have a limited number of designated dog-friendly guestrooms. A fee of $30 per night applies; ask us about long-term stay fees. A maximum of two dogs weighing less than 80 lbs (per dog) are permitted in each designated dog-friendly room. Guests allowing dogs or any other pets in a non-designated room will be charged a fee and asked to remove the pet from the guestroom. Disposable plastic bags and dog beds are available upon request.
Calling Instructions
PRESTIGE VERNON HOTEL
Local calls: Dial 9+area code+number
-POLICE – FIRE – EMERGENCY MEDICAL SERVICES-
Dial 9 + 911
