Guest Directory
Dear Guest
Welcome to Prestige Kamloops Hotel, where the rugged landscape of British Columbia’s interior meets relaxed, modern comfort.
Purchased in 2021 and fully renovated in 2022, the hotel offers refreshed spaces designed for a comfortable and convenient stay. Located near Aberdeen Mall, guests have easy access to shopping, dining, and key Kamloops attractions, all within a setting shaped by the region’s distinctive desert terrain. This guest directory is here to help you get oriented, with information on hotel amenities, available services, and local highlights to support your time in Kamloops.
Prestige Kamloops Hotel
Your Room
Ear Plugs – To ensure you have a comfortable sleep, you will find a complimentary pair of ear plugs in the dresser drawer. These will help reduce exterior noise; please ask the front desk if you require an additional pair.
Kettles – Available upon request at the front desk. Limited quantities, and subject to availability. Fees may apply.
In-Room Coffee Makers – Please allow several minutes for the machine to reheat between cups brewed.
Guest Services – including wake-up service and general inquiries – Dial 0
Room to Room – Dial room #
Message waiting To retrieve a message when a light is flashing on your phone – dial 50
Eligible guests staying two or more nights may choose to opt out of daily housekeeping through our Go Green program. In return, participants receive either 1,000 Prestige Rewards points or a $10 dining credit, which may vary by location.
By participating, you help reduce water, energy, and detergent use, supporting our sustainability efforts. For questions or to enroll, please contact Guest Services by dialling 0. Prestige Rewards enrollment details are available in this guest directory.
Prestige Kamloops Hotel
Hotel Amenities
Concierge Services, sporting equipment and board game rentals– Contact Guest Services to borrow our complimentary sporting equipment, and board games, or inquire about local attractions, tours and restaurants.
Conventions, Meetings and Special Events – Guest services dial 0
Business Centre – Located in the lobby.
Fitness Centre – Located on the main floor. Must be 19 or older. Fitness Centre is open from 6 am – 10 pm daily.
Ice – Located on the 1st and 2nd floor.
Soft Drink Vending Machines – Located on the 2nd floor.
Snack Vending Machine – Located on the 2nd floor.
Swimming Pool and Hot Tub – Our indoor swimming pool and hot tub are located on the main floor. For your safety, please observe posted regulations. Children under 7 years must be supervised within arm’s reach at all times by a responsible person of at least 16 years old. Pool towels are available by the pool area. The swimming pool area is unsupervised. Pool is open from 7 am – 10 pm.
Waterslide – Our waterslide is now open. However, as per provincial requirements, a trained attendant must supervise the waterslide at all times that it is open. Therefore, the hours that the waterslide will be operational will vary depending on staff availability, and they are subject to change. Please check with the front desk on operating hours.
Refreshment Station – Our refreshment station is available when our restaurant is not open. Please help yourself to coffee, tea, or water at the refreshment station located next to the front desk.
Prestige Kamloops Hotel
Dining
Isagani Restaurant – Dial 101 for reservations or room service (website below)
Prestige Kamloops Hotel
Let’s Talk Kamloops
Kamloops is a vibrant interior city where rugged desert landscapes meet outdoor adventure, local dining, and everyday convenience, all within easy reach of the hotel. Known for its sunny climate, rolling hills, and Thompson River views, Kamloops offers a relaxed pace with plenty to explore.
Aberdeen Mall
Aberdeen Mall is just a 3 to 5 minute drive from the hotel and offers a wide range of retail stores, services, and dining options, making it a convenient stop during your stay.
BC Wildlife Park
The BC Wildlife Park is approximately a 15 to 20 minute drive from the hotel. Home to native wildlife and family-friendly exhibits, it offers a unique opportunity to learn about the region’s animals and conservation efforts.
Sun Peaks Resort
Sun Peaks Resort is about a 45 minute drive from Kamloops and is a year-round destination. In winter, it offers skiing and snowboarding, while summer brings hiking, mountain biking, and alpine sightseeing.
Downtown Kamloops
Downtown Kamloops is roughly a 10 minute drive from the hotel and features a mix of local restaurants, cafés, shops, and riverfront spaces to explore.
Riverside Park
Located in the heart of downtown, Riverside Park is a popular green space along the Thompson River, about 10 minutes from the hotel. It is ideal for a walk, relaxing outdoors, or enjoying seasonal events.
Explore the Outdoors
Kamloops is known for its dry, desert landscape and extensive trail networks. Guests can enjoy hiking and biking trails with sweeping valley views, as well as riverside paths that offer a more relaxed outdoor experience. From easy walks to more challenging terrain, there are options to suit every pace.
Learn More
Use the links below to discover local attractions, outdoor activities, and seasonal events happening throughout Kamloops.
Prestige Kamloops Hotel
Join Prestige Rewards
We want to reward you for your loyalty!
With Prestige Rewards, you can earn free hotel stays, shopping and dining gift cards, and more. You will earn 10 points for every dollar* you spend on your hotel room, making every stay more rewarding.
Prestige Kamloops Hotel
Sustainability
All Prestige Hotels & Resorts are Sustainable Tourism 2030 certified, demonstrating our ongoing commitment to responsible hospitality. We focus on waste reduction, energy efficiency, water conservation, sustainability education, and healthy environments across our properties.
All Prestige properties are 100 percent smoke free, supporting clean air and guest wellbeing. We aim to balance comfort and quality with thoughtful, sustainable practices throughout your stay.
Prestige Kamloops Hotel
Frequently Asked Questions
- When is checkout time?
11 am. Contact Guest Services by 10 am if you wish to stay an additional night or extend your checkout time. All checkouts after 11 am are subject to an additional charge.
- What if I wish to have privacy during my stay?
While we are pleased to accommodate your request for privacy during your stay, for your safety and comfort, it is our policy to check each guestroom once every 24 hours. Should you wish to have privacy, please hang your privacy sign on your door handle and contact Guest Services to inform us of a more convenient time to service your room.
- Can I digitally tip housekeeping?
Yes, you can! While it’s totally optional, we understand that many of our guests like tipping our housekeeping staff directly and now you can do it digitally!
- Can I have visitors in my room?
In the interest of all registered guests, parties are not permitted in guestrooms, and maximum room capacities must be followed at all times (max of two adults for every one bed in the guest room). Non-registered guests are not permitted in guestrooms after 10 pm.
- Is there free WiFi?
Complimentary standard internet access is available in each guestroom. For assistance from our front desk team, please call 0. (If you experience technical difficulty at any time with the wireless connection, please call the 24-hour hotline at 1-888-865-6364)
- Is my room non-smoking?
We are pleased to provide a smoke-free environment. A minimum $300 per incident cleaning fee will be applied to your account for smoking in your guestroom(s), guest balcony(s), anywhere inside the building, or in contravention of the BC Tobacco Control Act – Section 2.3 (1)b which specifies that a person cannot hold lighted tobacco or be smoking tobacco or other substances (cannabis, vapes, or other inhalants) within 6 meters of a doorway, window, or intake vent. The fee will be used to restore the room to the original quality level.
- Does my room have a smoke or CO detector?
Yes, your room is equipped with alarms for smoke and carbon monoxide. Should either alarm sound, evacuate your room immediately. Please review the safety card in the top drawer of the bedside table or by clicking the link below.
- Does the Prestige Kamloops Hotel allow dogs?
For guests with furry friends, we have a limited number of designated dog-friendly guestrooms. A fee of $30 per night applies; ask us about long-term stay fees. A maximum of two dogs weighing less than 80 lbs (per dog) are permitted in each designated dog-friendly room. Guests allowing dogs or any other pets in a non-designated room will be charged a fee and asked to remove the pet from the guestroom. Disposable plastic bags and dog beds are available upon request.
- What is a D.M.F?
A Destination Marketing Fee (DMF) is a small fee of 1.5% applied to your room rate. This fee helps support local tourism marketing efforts, promoting Kamloops as a destination and encouraging visitors to explore the region.
Funds collected through the DMF contribute to initiatives that showcase local attractions, events, and experiences, supporting the broader community and enhancing the overall guest experience.
Calling Instructions
Local calls: Dial 9+area code+number
-POLICE – FIRE – EMERGENCY MEDICAL SERVICES-
Dial 9 + 911
