COVID-19 UPDATE

Please note: BC’s Public Health Order now requires masks to be worn in all indoor public spaces by everyone over the age of 5.

In addition, effective September 13, proof of at least one dose of the COVID-19 vaccination will be required to gain access to many public events, services, and businesses. By October 24, proof of being fully-vaccinated will be required. This will be in effect for BC residents and anyone visiting from outside the province over the age of 12, and no exceptions are allowed for any reason.

Hotels are deemed an essential service and therefore, guests of Prestige do not need to demonstrate proof of vaccination to stay with us. However, proof of vaccine will be required at:

  • All sit-down restaurants, lounges and cafes located in our hotels (indoor and patio dining). Proof of vaccine will not be required for breakfast rooms, ‘grab and go’ facilities, or when getting take-out.
  • Prestige hotel locations with Athletic Centres that accept public memberships (Sooke, Radium, Cranbrook, Salmon Arm). Proof of vaccination will be required by hotel guests and membership holders. All other Prestige locations with fitness rooms will not require proof of vaccination.
  • Proof of vaccination for meetings and events will be dependent on regional requirements.

Proof of vaccination will not be required for use of our pool facilities in any of our properties.

Prestige takes the health and safety of our guests extremely seriously and we will cooperate with the PHO as we are required to do so by law. We ask that you please treat our staff with kindness as they enforce the proof of vaccination orders.

For more information on the Government of BC’s proof of vaccination requirements, and to learn more about what is required or to sign-up for your proof of vaccination card, visit this website: https://www2.gov.bc.ca/vaccinecard.html

Please also be aware that regional restrictions regarding gathering and dining group sizes may also be in effect in some Prestige communities. Please consult the BC Government’s website prior to arriving.

Amenities

Pool


Our indoor pool is located in our atrium surrounded by more than 1,000 tropical plants. Pool hours are from 9am - 10pm daily and we welcome all ages during that time. We are pleased to provide guests with pool towels which are located by the pool entrance. Please note that there is no lifeguard on duty, and children must be supervised at all times by an adult. 

 

Note: due to mechanical issues, the hot tub is currently closed and we are in the process of installing a brand new one. It is expected to be fully operational in late fall or early winter 2021. We regret any disappointment this may cause.


Pool

Fitness Room


The fitness room is open 24 hours a day and is free for all registered hotel guests. There is a treadmill, a bike, an elliptical machine, benches, and dumbbells. Guests must be over the age of 18.


Fitness Room

Garden Atrium


Enjoy the comfort of our warm garden atrium during your stay. More than 1,000 tropical plants will both soothe and energize you, and provide a warm place to relax, especially in the cold winter. Our atrium is a great place to have a swim or soak in our pool, or enjoy a beverage on the patio in your atrium-facing room. We even have a real creek running through the atrium. In the spring and summer, the creek water rises with run-off water from the mountains and can be a very entertaining feature of the property.


Garden Atrium

Airport and SilverStar Shuttle


Guests of the Prestige Vernon Lodge can now book a shuttle to/from SilverStar Mountain Resort or the Kelowna International Airport with our exclusive partnership with Kelowna Concierge!

Pick-up and drop-off directly from the Prestige Vernon Lodge. 

Regular rates are $70 per person one-way, or $100 per person round trip (GST included) but hotel guests SAVE 15% by using the promo code PHV20 when booking your shuttle on their website.

For more details, call Kelowna Concierge at 250-863-4213.


Airport and SilverStar Shuttle

Business Centre


A computer is available for guest use. Photocopies and faxing are available at the front desk (fees may apply). All services are available 24 hours a day.


Business Centre

Guest Laundry


We have two coin-operated washers and dryers available for guest use. The laundry room is accessible between the hours of 8am and 10pm each day. If you require detergent or dryer sheets, please inquire at the front desk as we have some available for purchase.


Guest Laundry

Board Games


*for health and safety reasons, we reserve the right to restrict/stop guests' use of these items during COVID-19

We have a varied selection of board games for guest use. Ask us at the front desk and we would be pleased to lend you a game for some friendly competition with your family or group. Please inquire with front desk staff to inquire about what is available at this hotel. 


Board Games

Prestige Junior Adventurers Activity Booklet


Have a little one along for the trip?  Be sure to pick up a Prestige Junior Adventurers Activity Booklet at the front desk! Comes complete with crayons and a piece of candy. 


Prestige Junior Adventurers Activity Booklet