Guest Directory
Dear Guest
Welcome to the Prestige Treasure Cove Resort in the beautiful city of Prince George.
Originally built in 2004, the property became a member of the Prestige Hotels and Resorts family in 2015. Since then, we’ve built a new wing with guestrooms and event space, and updated the property to the Prestige standard.
This guest directory is here to help you get oriented, with information on hotel amenities, available services, and local highlights to support your time in Prince George.
Prestige Treasure Cove Prince George
Your Room
Nespresso Coffee Machines – Located in the dresser unit. Please allow several minutes for the machine to reheat between cups brewed.
Play Pens & Cots – Available upon request at the front desk. Limited quantities and subject to availability. Fees may apply.
Guest Services – including wake-up service and general inquiries – Dial 0
Room to Room – Dial room #
Message waiting To retrieve a message when a light is flashing on your phone – Dial *0
Eligible guests staying two or more nights may choose to opt out of daily housekeeping through our Go Green program. In return, participants receive either 1,000 Prestige Rewards points or a $10 dining credit, which may vary by location.
By participating, you help reduce water, energy, and detergent use, supporting our sustainability efforts. For questions or to enroll, please contact Guest Services by dialling 0. Prestige Rewards enrollment details are available in this guest directory.
Prestige Treasure Cove Resort Prince George
Hotel Amenities
Concierge Services – Contact Guest Services to inquire about local attractions, tours and restaurants.
Conventions, Meetings and Special Events – Guest Services dial 0
Printer – Standing kiosk located near the front desk, print options available.
Commercial Gym – Located in the new wing of the hotel. Open from 6 am – 11 pm daily.
Ice – Located on the main floor near the entrance to the new wing of the hotel.
Soft Drink Vending Machines – Located on the main floor near the entrance to the new wing of the hotel.
Snack Vending Machine – Located on the main floor near the entrance to the new wing of the hotel.
Laundry Services – Please dial 0 to speak with Guest Services for more information on same-day pick-up and delivery.
Pool, Hot Tub & Waterslide – Located on the main floor, off the lobby and past the elevators. For your safety, please observe posted regulations. Children under 7 years must be supervised within arm’s reach at all times by a responsible person of at least 16 years old. Pool towels are available by the pool area. The pool facility is unsupervised. The pool is open from 8 am – 11 pm.
Treasure Cove Casino – Secured access just off the lobby. Hours of operation are 9 am – 2 am daily. Must be 19+ to enter the casino.
Security – For the safety of our guests and employees, the hotel uses security cameras in public areas. The security cameras are not monitored by personnel. Access to recordings is restricted and managed in accordance with privacy standards. Our parking lot and grounds are monitored by the Treasure Cove Casino security 24 hours a day/7 days a week. Please remove all valuables from your vehicle, including bikes. As our parking lots are accessible to the general public, we cannot be held responsible for stolen items.
Prestige Treasure Cove Prince George
Dining Around the Resort
Brixx Brewhouse – Dial 137 for room service (website below)
PixelPlay Cafe – Dial 0 (website below)
Treasure Cove Casino & Cafe – 250.561.2421
Prestige Treasure Cove Resort
Let’s Talk Prince George
Here in Prince George if you can imagine it, you can do it. As the base camp to the North, Prince George has everything you could need for your next great adventure. If you’re here in the summer you’re in for some superb golf courses, hikes that will take your breath away, and mountain biking trails that will put your skills to the test. Winter visitors will be glad to know Prince George embraces snow, with multiple skiing options for you to choose from, an outdoor skating rink, and phenomenal snowshoeing!
The Exploration Place Museum & Science Centre
The Exploration Place Museum & Science Centre is a 7 minute drive from the resort. Learn about local history and explore hands on science at Northern BC’s largest museum and only science centre!
Pine Centre Mall
The Pine Centre Mall is a 7 minute drive from the resort. Shop till you drop with great chain options.
Northern Lights Estate Winery
The Northern Lights Estate Winery is an 11 minute drive from the resort. Discover the flavours of BC’s most northern winery. With beautiful views, it makes your visit to Prince George extra special.
Hubble Homestead Historic Site
The Hubble Homestead Historic Site is a 45 minute drive from the resort. Step back in time to a turn of the century heritage attraction. The homestead is a living history museum with lots to do and explore.
Explore the Outdoors
Prince George is full of adventure. From trails to ride, hike, or ski, to disc golf courses and outdoor skating rinks. We believe Prince George is best experienced outside, in what ever way suits you!
Learn More
Use the links below to discover local attractions, outdoor activities, and seasonal events happening in Prince George.
Prestige Treasure Cove Resort Prince George
Join Prestige Rewards
We want to reward you for your loyalty!
With Prestige Rewards, you can earn free hotel stays, shopping and dining gift cards, and more. You will earn 10 points for every dollar* you spend on your hotel room, making every stay more rewarding.
Prestige Treasure Cove Resort
Sustainability
All Prestige Hotels & Resorts are Sustainable Tourism 2030 certified, demonstrating our ongoing commitment to responsible hospitality. We focus on waste reduction, energy efficiency, water conservation, sustainability education, and healthy environments across our properties.
All Prestige properties are 100 percent smoke free, supporting clean air and guest wellbeing. We aim to balance comfort and quality with thoughtful, sustainable practices throughout your stay.
Prestige Treasure Cove Resort Prince George
Frequently Asked Questions
- When is checkout time?
11 am. Contact Guest Services by 10 am if you wish to stay an additional night or extend your checkout time. All checkouts after 11 am are subject to an additional charge.
- What if I wish to have privacy during my stay?
While we are pleased to accommodate your request for privacy during your stay, for your safety and comfort, it is our policy to check each guestroom once every 24 hours. Should you wish to have privacy, please turn on your indicator and contact Guest Services to inform us of a more convenient time to service your room.
- Can I digitally tip housekeeping?
Yes, you can! While it’s totally optional, we understand that many of our guests like tipping our housekeeping staff directly and now you can do it digitally!
- Can I have visitors in my room?
In the interest of all registered guests, parties are not permitted in guestrooms, and maximum room capacities must be followed at all times (max of two adults for every one bed in the guest room). Non-registered guests are not permitted in guestrooms after 10 pm.
- Is there free WiFi?
Complimentary standard internet access is available in each guestroom. For assistance from our front desk team, please call 0. (If you experience technical difficulty at any time with the wireless connection, please call the 24-hour hotline at 1-888-865-6364)
- Is my room non-smoking?
We are pleased to provide a smoke-free environment. A minimum $300 per incident cleaning fee will be applied to your account for smoking in your guestroom(s), guest balcony(s), anywhere inside the building, or in contravention of the BC Tobacco Control Act – Section 2.3 (1)b which specifies that a person cannot hold lighted tobacco or be smoking tobacco or other substances (cannabis, vapes, or other inhalants) within 6 meters of a doorway, window, or intake vent. The fee will be used to restore the room to the original quality level.
- Does my room have a smoke or CO detector?
Yes, your room is equipped with alarms for smoke and carbon monoxide. Should either alarm sound, evacuate your room immediately. Please review the safety card in the top drawer of the bedside table or by clicking the link below.
- Does the Prestige Treasure Cove Resort Prince George allow dogs?
For guests with furry friends, we have a limited number of designated dog-friendly guestrooms. A fee of $30 per night applies; ask us about long-term stay fees. A maximum of two dogs weighing less than 80 lbs (per dog) are permitted in each designated dog-friendly room. Guests allowing dogs or any other pets in a non-designated room will be charged a fee and asked to remove the pet from the guestroom. Disposable plastic bags and dog beds are available upon request.
Calling Instructions
Local calls: Dial 9+area code+number
-POLICE – FIRE – EMERGENCY MEDICAL SERVICES-
Dial 9 + 911
