At Prestige Hotels and Resorts, we take the health and safety of our guests and staff very seriously, and we comply with all Public Health Orders.
To review a summary of the current measures in place, including regional restrictions, mask mandates, and proof of vaccination requirements, and to learn more about how they may affect your visit to our various locations, please click here.
Our indoor pool & hot tub are open from 8am to 10pm. Social distancing and maximum occupancy rules are in place to ensure guests' health and safety during COVID-19.
Guests must sign-in at the front desk to receive their pool towels.
For your convenience, bathrooms and showers are located in the pool area. Please note that there is no lifeguard on duty, so guests 16 years or younger must be accompanied by an adult.
We are happy to offer the use of the Prestige Athletic Club to our guests at no charge. The club is open 24 hours. Guests must be registered to the hotel and over the age of 19.
Social distancing and maximum occupancy rules are in place. Guests must sign-in at the front desk before entering the gym. Towels can be provided upon request.
We have a desk, computer, and printer located in the lobby for guest use. Paper, photocopies, and faxing are available at the front desk. Fees may apply.
Replenish with a simple treatment or immerse yourself in total relaxation. Mountain Waters Spa and Wellness offers a complete range of service for body, mind and spirit. Our team of professional and experienced staff will leave you feeling renewed and rejuvenated.
For services and pricing, please go to their website or call 250.352-3280.
The Prestige Marina offers guests moorage with daily, weekly & monthly rates based on availability. Stand up paddleboards & kayaks are available for rent. Please contact 250.505.2689 for more information.
Have a little one along for the trip? Be sure to pick up a Prestige Junior Adventurers Activity Booklet at the front desk! Comes complete with crayons and a piece of candy.
Waves Hair Salon is located on-site at the resort for all hair and product services. For services, products and pricing, go to www.waveshairdesign.ca or call 250.352.9283
Join us on a ride and historical adventure on this functional streetcar. Streetcar #23 offers fun for all ages. The streetcar runs seasonally, for more information, please go to www.nelsonstreetcar.org
Electric car chargers (Tesla and Universal) have recently been installed at the resort, and we're pleased to be one of the few spots in the area where you can charge up!
Electric car owners are encouraged to stop by our resort and charge their car while enjoying our restaurant, and hotel guests can enjoy the convenience of charging their car during their stay with us.
We are pleased to assist our guests with delivering their clothing to an off-site laundry facility.
Guests will be responsible for the cost of their laundry services, and a $15 service charge will be charged by the Resort in exchange for offering this service.