Please note that the hospitality industry is experiencing many staffing challenges as a result of COVID-19, and therefore several of our food and beverage operators may be reducing their hours of operation and/or closing on select days of the week to ensure their hard-working staff get a much-needed day off. We regret any dissappointment this may cause, and we appreciate your understanding as we do our very best to balance guests' needs with the staffing struggles taking place in our industry. Please consult your preferred property when you check-in to receive the most up-to-date information on operational hours in our restuarants.
A message from our President:
Dear valued Prestige Hotels and Resorts guest:
Thank you for your ongoing support of our family-owned company. While this past year has certainly been challenging for the entire hospitality industry including Prestige, we’re excitedly looking towards the future and can’t wait to welcome you back soon.
With the evolving stages of the Province’s Restart Plan and the gradual move towards normalcy, we’re very confident that you can enjoy a fun and safe stay with us this summer. Please know that we are committed to keeping our guests safe (that’s why you’ll notice our hotel staff wearing masks) and our enhanced cleaning protocols will continue.
We recognize that guests will have various levels of comfort with the eased restrictions, and we encourage you to do what feels right for your family. Please treat our staff and other guests with respect and kindness during your visit.
Our independent restaurant and spa operators are also all working hard to meet the needs of our guests and offer exceptional service. Please be sure to ask our hotel staff for details regarding hours of operation as they may vary throughout the summer.
Following the words of our founder, Josef Huber Sr., we strive to “Work hard and treat others with kindness.” It is our hope that by working diligently to combat the spread of COVID-19 and being sensitive to our guests’ changing travel needs, we will continue to earn your trust as a family-owned company that truly cares.
Thank you for your ongoing support and loyalty.
Terry Schneider, President
What we’re doing:
We will continue to monitor the credible sources of information for our industry, including WorkSafeBC, BC Government & Health Authority and the Hotel Association of Canada and BC.
A few of the procedures we’ve implemented are:
We are also taking every step possible to limit interactions between staff and guests, including:
Additional measures that will be taken include, but are not limited to, the following: